Customer Reviews:
Showing reviews 1-5 of 28
 Extremely weak product support! Not recommended May 27, 2010
Emre Kekec (United States)
I am a software engineer who has used a variety of brands. I got a 3 month old DV6t-2000 i7 quad core with 8GB RAM for development purposes. I trusted in HP brand and bought this computer to see that there is absolutely no support. The computers GET issues from time to time, a well performing computer does not necessarily mean that it is a good product.
The support department is going to offer you to replace the whole panel and reformat the PC if one of your key-caps(in my case up arrow) gets loose or broken. You will have to leave your PC to service department for at least a month if you have warranty, and if your warranty is over may God help you since your will have to pay several hundred dollars. There is absolutely 0 initiative, and prepare to talk to human robots. I went up to their CEO! and could not get a resolution. Managers are arrogant and chooses to fight with the customer instead of offering solutions.
I am an IT expert and strongly suggest advanced and novice users to stay away from HP as far as possible...
05/27/2010
After sending several emails and hours spent on the phone calls, I could get the support department to resolve the issue. However, they sent a whole keyboard panel. So, it seems, once the warranty period is over, I would have to pay for the panel. It is a powerful computer , yet the support is still weak.
I'm a gamer, and this laptop... February 23, 2010
Aragorn (Maine,usa)
So i bought this laptop primarily for games, and i'm glad i did. Its great, and runs WoW fine (dalaran lags like crazy.) I also bought Modern Warfare 2 for it, because a review said it would work great. This is false. If the computer is cool, then you can get a few good minutes, but then the fps goes to like 2.
All these specs are out of the box, i don't have a new video card or anything. The battery is TERRIBLE, and i only get 4 hours at most.
 Why did I wait? December 4, 2009
C. Corman
0 out of 1 found this review helpful
This is a great home computer. We are very happy with the speed, quality screen and overall performance.
I just wish we wouldn't have waited so long.
 Average, Value for money? November 16, 2009
Max (Minneapolis, MN)
1 out of 1 found this review helpful
I bought this laptop close to four months ago. While I am not disappointed with this laptop, I would not call it a good deal either. The images are completely misleading.
1. The extra laptop battery [12 CELL] adds to the weight and also adds a incline while you type( some people like this, but I dont) . I used a 14 inch laptop earlier and the battery makes this laptop a lot heavier. This is not shown in the image either.
2. There is no FIREWIRE.
3. The heat - I have run windows vista for 2 months and have used windows 7 (early edition) for 2 months with this laptop. I also dual boot with ubuntu. The laptop heats up a lot when running windows (its better with windows 7). You cannot have it on your lap for even 10 minutes. The cooling system literally does not even exist.
4. The noise - When running multiple processes and heavy applications, it screams out. It is kind of annoying when you open photoshop and you will see a dozen eyes looking your way, thanks to the sound.
5. CD Drive - pathetic and slow. And it screams a lot too.
6. Graphics memory - i really do not see any difference with and without this, when I play games. The processor is no where near good.
7. The webcam could have been a lot better.
8. Its 4 months, and the keys are already feeling aged. Durability is not good.
9. I called the customer support for the keyboard. I do not even want to talk about it. Horrible service.
I jumped back to my 14" HP laptop 2.2 GHz processor - [ http://www.amazon.com/gp/product/B002ONCDKG?ie=UTF8&tag=mama0f-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B002ONCDKG ], it runs a better processor and does not have most of the defects listed above.
On the other hand, I am satisfied with RAM, harddisk and trackpad. Value for money? NO!
 My first HP machine November 5, 2009
Jason Grimes (Williamsburg, VA)
0 out of 1 found this review helpful
Happy with my purchase so far. I am very pleased with the preformance of the computer for the money. This isn't a top of the line machine but for the price I think I got everything I had hoped to get with this purchase. The downside is this machince has a body and keyboard (My last laptop was a high-end Sony Vaio which probably rasied my expectations). When typing on the keyboard it feels like some of the keys are going to pop off and the body is cased in shinny black plastic that show all the finger prints and more imprortantly scratches.
I would recommend this a computer for someone looking in the $500-$750 range
Showing reviews 1-5 of 28
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